Anyway… here’s a list of links to some great articles on different aspects of techies and non-techies getting along: * How to help someone use a computer - Great ideas for techies on how to be nice, includes a good list of “things to tell yourself” when helping a non-techie with a problem. * 13 Tips on How to Tech-talk to Non-techies - tips on how to write for non-techies * Seven Tips for Talking with Nontechnical People - How to get your ideas understood by non-techies * Don’t explain an idea to a deer in headlights - provides some advice on communicating complex technical concepts to nontechnical folks * Getting Technical - Tips for librarian non-techies on getting a little more technical