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Michael Shook, member since May 27, 2004
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Is it too much like Walmart?

http://itc.conversationsnetwork.org/shows/detail3976.html

Is it too much like Walmart?

">Neal Stephenson on culture

by mshook 2009-05-07 23:55 via · itconversations · jakob · fast · customerservice · customer · experience · culture · walmart · neal
http://itc.conversationsnetwork.org/shows/detail3976.html - cached - mail it - history
  • short (because people don't read much online);
  • rich in information scent, clearly summarizing the target article;
  • front-loaded with the most important keywords (because users often scan only the beginning of list items);
  • understandable out of context (because headlines often appear without articles, as in search engine results); and
  • predictable, so users know whether they'll like the full article before they click (because people don't return to sites that promise more than they deliver).
by mshook 2009-05-03 20:58 good · writing · microcontent · jakob · twitter · texting · sms · concise · howto
http://www.useit.com/alertbox/headlines-bbc.html - cached - mail it - history
" * Bulleted list * Occasional use of bold to prevent skimming * Short sentence fragments * Explanatory subheads * No puns * Did I mention lists? What Is This Article About? For the past month, I've been away from the computer screen. Now I'm back reading on it many hours a day. Which got me thinking: How do we read online?"
by mshook 2008-06-23 15:34 reading · via · liz · jakob · analysis · hypertext · writing · paper
http://www.slate.com/id/2193552/ - cached - mail it - history
"While page design is getting more standardized, there's no agreement on CMS or technology platforms for good intranet design. "
by mshook 2008-06-10 18:04 jakob · wiki · business · interesting · ah
http://useit.mondosearch.com/cgi-bin/MsmFind.exe?QUERY=wiki - cached - mail it - history
"I don’t care what field you’re a ‘world leader’ in, I guarantee you, a lot of people out there want to hear your small, hastily written thoughts on whatever topic you might find interesting at any given moment. A hell of a lot more so, than they want to read your deeply serious, hoity toity, graph-ridden ‘article’, which while surely very interesting in its own right, is not where the connection between you and your audience will thrive."
by mshook 2007-07-16 09:06 jakob · blogging · critique
http://binarybonsai.com/archives/2007/07/11/jakob-nielsen-really-seriously/ - cached - mail it - history
"Summary: To demonstrate world-class expertise, avoid quickly written, shallow postings. Instead, invest your time in thorough, value-added content that attracts paying customers."
by mshook 2007-07-09 21:39 jakob · blogging · money · advise · writing · how · why · job · business
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