There is a lesson to be learned by examples set by some of the larger companies who have forgotten the value of human contact in branding and marketing. There is nothing like getting an automated system when you call a company verses getting a real person. I know of some companies that have lost a lot of customers, like me, this way.
by
medievalmagic
2008-02-21 17:22
Advice
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branding
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brand strategy
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business
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company
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marketing
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success
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successful
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human
http://waitingtowinthelottolikeeveryoneelse.blogspot.com/2008/02/value-of-human-contact-in-branding-and.html
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