"But not all such bookstores will go to the trouble to order a book that is not distributed by the near-monopoly of Ingram Book Co. Ingram takes the same deep discount (55% off of list price) that Amazon takes, but (unlike Amazon) Ingram often returns much of what it buys in beat-up condition which the publisher has to eat plus pay the UPS cost back to its door. I once got a hardback book returned by Ingram with a razor cut the length of its spine through both the jacket and the cloth. And had to pay for its trip back to my warehouse. As far as Amazon being non-union, I doubt many bookstores are union or pay what many would consider decent wages. Not right, but friends who work in stores complain to me about this fact without telling me their specific salaries. Readers can also try to support publishers directly if their local store will not bother to order a book that Ingram does not carry. Research on-line and contact or buy from the publisher directly. Not all publishers take credit cards, a reason some would prefer to deal with Amazon. Barnes & Noble often will not order from small publishers directly, but often seem to give out their telephone numbers to those that want books from those publishers. Small Press Distribution and Consortium that distribute books for many small presses return even less to small presses that Amazon: they normally sell books to stores or chains at 40% - 55% then take half of the gross receipts of any payment and put the amount due the publisher in escrow for three months. And Consortium charges the publisher a re-stocking fee for any books stores or distributors return. In other words, it is almost impossible for a small literary publisher to survive without massive infusions of grants from NEA and foundations. Or increasingly asking for author subsidies. And this affects writers who want to be published by small publishers. The health of these publishers helps the writers they publish. The worsening condition is also caused by big publishers deciding to kill of their mid-list authors, authors who do not sell books at or above the 10,000 range. They would rather publish fewer authors selling more product (a ubiquitous hateful word now in the book trade). Print-on-demand vendors are a new avenue for authors and publishers. Or in many instances now the author is the self-publisher. A complicated situation. Bashing Amazon is not really helpful. Bash Ingram, bash the fact that mainstream literary publishing is now dominated by multi-nationals. Knopf, Random House, Farrar Straus, etc. are now owned by German companies. Or lament the fact that just released figures state that 27% of Americans do not even read one book a year. One was quoted: reading made them sleepy. Well, then tout reading for insomniacs as much healthier than sleeping pills. That should boost book sales."