Despite the economy, the majority of companies still plan to pursue outsourcing but volume and prices will be lower, according to survey results reported by the International Association of Outsourcing Professionals™ (IAOP™) at its recently completed annual conference, The 2009 Outsourcing World Summit ®.
Getting to the next level of cost efficiency requires a change in how organizations contract with and manage their vendor relationships. Buyers will need to move from relationships based on a price for service to relationships based on performance to results.
Business process outsourcing is something many client organizations still don’t understand. And in the rush to get the deal signed, clients often miss key fundamentals to constructing a BPO contract. If you’re the client, what is it that you should avoid in order to have a successful BPO deal?
With companies looking to create more cost-effective operations, offshoring processes through outsourcing or shared services is at the forefront of many CEOs’ agendas. Article takes a close look at the common issues that haunt unsuccessful shared service centers.
The white paper, based on hundreds of man-years of direct experience by Alsbridge's outsourcing consultants, discusses the key elements for the people, the provider and the company to ensure a successful outsourcing relationship.
ProBenchmark, the provider of innovative outsourcing price benchmarking and online advisory tools, has named Howard Davies director of outsourcing and benchmarking services.
If you can confirm that there is little or no difference between your outsourcing requirements and your providers’ proposed services, then any pricing at or below the low end of the market price can be considered aggressive. Article looks at how a deal can turn sour in the face of aggressive pricing.
The real goal for a company seeking information about services is aligning the right service providers to their outsourcing interests and requirements. An alternate goal should be to get to know the providers to allow an initial assessment of how the relationship between the companies might be.
Companies are looking more closely at being well-prepared for any outsourcing provider site visits. They want to ensure they leverage their time and money as efficiently and effectively as possible. To make the trip most rewarding, there are several questions your team needs to answer in advance of booking flights and setting up logistics with providers to make the site visit most effective.
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